Bulk Operations in Webex Contact Center

Publisher

Cisco Systems (help.webex.com)

URL

https://help.webex.com/31e39g

Published

2026-08-18

Updated

unknown

Accessed

2026-09-22

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Webex Contact Center Bulk Operations processes a maximum of 5000 rows per CSV request. in context
• Webex Contact Center imports audio as a ZIP archive of WAV files, recursing into each directory in the archive, with a 50 MB maximum ZIP size. in context
• Webex Contact Center Bulk Operations does not support exporting audio files, only importing them. in context
• The entity import order for a UCCX discovery export is published only in the migration article; the general Bulk Operations article states no required sequence across entity types. inferred in context

Cite this source record

APA

WarmTransfer. (2026, August 18). Bulk Operations in Webex Contact Center. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-help-31e39g-wxcc-bulk-operations

BibTeX

@misc{warmtransfer-cisco-help-31e39g-wxcc-bulk-operations,
  title  = {Bulk Operations in Webex Contact Center},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-help-31e39g-wxcc-bulk-operations},
  note   = {Cisco Systems (help.webex.com), accessed 2026-09-22}
}