Webex Contact Center imports audio as a ZIP archive of WAV files, recursing into each directory in the archive, with a 50 MB maximum ZIP size.

Checked 2026-09-22

Vendor
Cisco
Product
Webex Contact Center
Subsystem
bulk-operations
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-22
Checked
2026-09-22

Sources

Cite this note

APA

WarmTransfer. (2026, September 22). The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-bulkops-audio-zip. WarmTransfer. https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-bulkops-audio-zip

BibTeX

@misc{warmtransfer-claim-uccx-discovery-tool-bulkops-audio-zip,
  title  = {The UCCX to Webex Contact Center discovery tool: source note uccx-discovery-tool-bulkops-audio-zip},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/uccx-discovery-tool-bulkops-audio-zip},
  note   = {Source note uccx-discovery-tool-bulkops-audio-zip, checked 2026-09-22}
}

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