End-of-Sale and End-of-Life Announcement for the Cisco A-WXM Offer

Publisher

Cisco

URL

https://www.cisco.com/c/en/us/products/collateral/contact-center/webex-experience-management/a-wxm-offer-eol.html

Published

2022-10-14

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• The connector-based path (Webex Experience Management service account plus the original Feedback activity) is probably not available to a new deployment, because the standalone product it depends on passed its last date of support in 2024 and the current surveys article builds surveys in Control Hub and plays them with Feedback V2 without mentioning a connector. inferred in context
• Cisco's end-of-life bulletin EOL14808 for the standalone Webex Experience Management (A-WXM) offer gives an end-of-sale date of 2022-11-14 and a last date of support of 2024-11-30. in context
• The same bulletin says that for integrated customers post-interaction surveys for contact center voice and digital channels, with analytics dashboards to view results, would be built directly into Webex Contact Center beginning January 2023, and that standalone and CloudCherry customers have no direct replacement. in context

Cite this source record

APA

WarmTransfer. (2022, October 14). End-of-Sale and End-of-Life Announcement for the Cisco A-WXM Offer. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-eol-a-wxm-offer

BibTeX

@misc{warmtransfer-cisco-eol-a-wxm-offer,
  title  = {End-of-Sale and End-of-Life Announcement for the Cisco A-WXM Offer},
  author = {{WarmTransfer}},
  year   = {2022},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-eol-a-wxm-offer},
  note   = {Cisco, accessed 2026-09-30}
}