Source note · Setting up post-call surveys in Webex Contact Center
The same bulletin says that for integrated customers post-interaction surveys for contact center voice and digital channels, with analytics dashboards to view results, would be built directly into Webex Contact Center beginning January 2023, and that standalone and CloudCherry customers have no direct replacement.
Checked 2026-09-30
For CloudCherry and standalone WXM customers there is no direct replacement.
- Vendor
- Cisco
- Product
- Webex Experience Management
- Subsystem
- Product lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- bulletin dated 2022-10-14
- Checked
- 2026-09-30
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco A-WXM Offer — Cisco · tier 2 current vendor documentation · Product migration options
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-wxm-integrated. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-wxm-integrated
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-wxm-integrated,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-wxm-integrated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-wxm-integrated},
note = {Source note wxcc-post-call-survey-setup-wxm-integrated, checked 2026-09-30}
}