Source note · Setting up post-call surveys in Webex Contact Center
The connector-based path (Webex Experience Management service account plus the original Feedback activity) is probably not available to a new deployment, because the standalone product it depends on passed its last date of support in 2024 and the current surveys article builds surveys in Control Hub and plays them with Feedback V2 without mentioning a connector.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Integrations / connectors
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- End-of-Sale and End-of-Life Announcement for the Cisco A-WXM Offer — Cisco · tier 2 current vendor documentation · Milestone table and product migration options, read against the Feedback V2 procedure in cisco-help-nlu4x20-wxcc-xm-surveys
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-legacy-path-stale. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-legacy-path-stale
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-legacy-path-stale,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-legacy-path-stale},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-legacy-path-stale},
note = {Source note wxcc-post-call-survey-setup-legacy-path-stale, checked 2026-09-30}
}