Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.6(1) - Transfer and Queue Calls with Unified CVP

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/cvp_12_6/ConfigurationGuideCVP12_6/guide/ccvp_b_1261-configuration-guide-for-cisco-unified-customer-voice-portal/ccvp_m_1252-transfer-and-queue-calls-with.html

Published

2024-06-11

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• In CVP 12.6(1), Router Requery on no-answer is triggered and controlled by Unified CVP as the switching fabric, not by Unified ICME. in context

Cite this source record

APA

WarmTransfer. (2024, June 11). Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.6(1) - Transfer and Queue Calls with Unified CVP. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cvp-1261-config-transfer-queue

BibTeX

@misc{warmtransfer-cisco-cvp-1261-config-transfer-queue,
  title  = {Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.6(1) - Transfer and Queue Calls with Unified CVP},
  author = {{WarmTransfer}},
  year   = {2024},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cvp-1261-config-transfer-queue},
  note   = {Cisco Systems, accessed 2026-09-24}
}