Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - CDR Examples

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/callReportingBillingAdmin/15/cucm_b_reporting-billing-administration-guide-15/cucm_b_reporting-and-billing-administration-guide_chapter_01001.html

Published

2026-04-09

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

Cisco copyright; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• Unified CM generates a CDR for every call, including abandoned calls where a phone goes off hook and back on hook, in which case various fields are empty. in context
• Unified CM logs calls to busy or bad destinations as normal calls whose calling or called party cause field explains why the call did not connect, with Date/Time Connect left blank. in context
• Unified CM logs zero-duration calls only when the CDR Log Calls With Zero Duration Flag service parameter is enabled. in context

Cite this source record

APA

WarmTransfer. (2026, April 9). Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - CDR Examples. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cucm-cdr-examples-15

BibTeX

@misc{warmtransfer-cisco-cucm-cdr-examples-15,
  title  = {Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - CDR Examples},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cucm-cdr-examples-15},
  note   = {Cisco Systems, accessed 2026-09-24}
}