Source note · Cross-platform CDR normalization model
Unified CM logs zero-duration calls only when the CDR Log Calls With Zero Duration Flag service parameter is enabled.
Checked 2026-09-24
You must enable the CDR Log Calls With Zero Duration Flag service parameter to log calls with zero duration.
- Vendor
- Cisco
- Product
- Unified Communications Manager
- Subsystem
- CDR service parameters
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15 and SUs
- Checked
- 2026-09-24
Sources
- Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs - CDR Examples — Cisco Systems · tier 2 current vendor documentation · CDR Examples chapter, section Abandoned Calls
Cite this note
APA
WarmTransfer. (2026, September 24). Cross-platform CDR normalization model: source note cdr-normalization-cucm-zero-duration-flag. WarmTransfer. https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-zero-duration-flag
BibTeX
@misc{warmtransfer-claim-cdr-normalization-cucm-zero-duration-flag,
title = {Cross-platform CDR normalization model: source note cdr-normalization-cucm-zero-duration-flag},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cdr-normalization-cucm-zero-duration-flag},
note = {Source note cdr-normalization-cucm-zero-duration-flag, checked 2026-09-24}
}