System Administration Guide for Cisco Unity Connection Release 15 - Notifications

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/design/b_15cucsag/b_12xcucsag_chapter_01101.html

Published

2023-06-27

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

Cisco proprietary documentation; no-redistribution; short excerpts and locators only

Source notes citing this source

• Unity Connection has eight default notification devices that cannot be deleted: Pager, Work Phone, Home Phone, Mobile Phone, SMTP, HTML, HTML Missed Call and HTML Scheduled Summary. Cisco says not to change their display names. in context
• Voice messages can be attached to HTML notifications only when the administrator enables 'Allow voice mail as attachments to HTML notifications'; the default maximum attachment size is 2048 KB, and secure or private messages cannot be sent as attachments. in context
• Cisco says not to configure SMTP devices in a chained message notification except as the last device, because Unity Connection does not detect notification failure for SMTP devices. in context
• An HTML notification can carry the voice message as an attachment when Allow voice mail as attachments to HTML notifications is enabled, up to a configurable maximum size that defaults to 2048 KB; secure and private voice messages cannot be sent as an attachment. in context
• Unity Connection sends notification email either as plain text through SMTP notification devices or as HTML through HTML notification devices, and HTML notifications can be used only for new voice mail. in context
• A user's notification devices, including SMTP and HTML devices, are configured from the Edit User Basics page under Edit > Notification Devices. in context
• Both SMTP and HTML notification devices require a connection to an SMTP smart host. in context
• The SMTP smart host is set in Cisco Unity Connection Administration under System Settings > SMTP Configuration > Smart Host by entering the smart host's IP address or fully qualified domain name. in context
• Unity Connection does not detect notification failure for SMTP devices. in context

Cite this source record

APA

WarmTransfer. (2023, June 27). System Administration Guide for Cisco Unity Connection Release 15 - Notifications. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cuc15-sag-notifications

BibTeX

@misc{warmtransfer-cisco-cuc15-sag-notifications,
  title  = {System Administration Guide for Cisco Unity Connection Release 15 - Notifications},
  author = {{WarmTransfer}},
  year   = {2023},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cuc15-sag-notifications},
  note   = {Cisco Systems, accessed 2026-09-30}
}