Unity Connection sends notification email either as plain text through SMTP notification devices or as HTML through HTML notification devices, and HTML notifications can be used only for new voice mail.

Checked 2026-09-30

HTML notifications can only be used for new voice mail.
Vendor
Cisco
Product
Cisco Unity Connection
Subsystem
notifications
Deployment
on-premises
Region
not restricted
Release range
Release 15
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-html-voicemail-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-html-voicemail-only

BibTeX

@misc{warmtransfer-claim-unity-connection-single-inbox-setup-html-voicemail-only,
  title  = {Setting up Unity Connection single inbox with Microsoft 365: source note unity-connection-single-inbox-setup-html-voicemail-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/unity-connection-single-inbox-setup-html-voicemail-only},
  note   = {Source note unity-connection-single-inbox-setup-html-voicemail-only, checked 2026-09-30}
}

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