Cisco says not to configure SMTP devices in a chained message notification except as the last device, because Unity Connection does not detect notification failure for SMTP devices.
Checked 2026-10-02
Unity Connection does not detect notification failure for SMTP devices.
- Vendor
- Cisco
- Product
- Unity Connection
- Subsystem
- notification chaining
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 15
- Checked
- 2026-10-02
Sources
- System Administration Guide for Cisco Unity Connection Release 15 - Notifications — Cisco Systems · tier 2 current vendor documentation · Notifications > chaining message notification (Note)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-smtp-no-chain. WarmTransfer. https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-smtp-no-chain
BibTeX
@misc{warmtransfer-claim-unity-connection-notification-troubleshooting-smtp-no-chain,
title = {Troubleshooting Unity Connection voicemail-to-email and notifications: source note unity-connection-notification-troubleshooting-smtp-no-chain},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/unity-connection-notification-troubleshooting-smtp-no-chain},
note = {Source note unity-connection-notification-troubleshooting-smtp-no-chain, checked 2026-10-02}
}