Cisco Emergency Responder Administration Guide, Release 15 and SUs - Troubleshoot Cisco Emergency Responder

Publisher

Cisco Systems

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/15/english/administration/guide/cer0_b_cisco-emergency-responder-administration-guide-15/cer0_b_cisco-emergency-responder-administration-guide-1401_chapter_01101.html

Published

unknown

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

Cisco documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• A Cisco Emergency Responder PSAP callback can miss the original caller when the ELIN mapping is overwritten by later calls; Cisco advises defining more ELINs per ERL if call volume exceeds the ELIN count. in context
• In Cisco Emergency Responder, if the route pattern for the caller's ERL fails, the default ERL's route pattern is used, so the call presents the default ERL's ELIN. in context
• For Cisco Emergency Responder calls reaching the wrong PSAP, Cisco's checks include the ELIN assigned to the ERL, calling-party transformations that alter the ELIN, the ELIN route pattern's gateway, and the provider's ALI record for the ELIN. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). Cisco Emergency Responder Administration Guide, Release 15 and SUs - Troubleshoot Cisco Emergency Responder. WarmTransfer. https://warmtransfer.net/knowledge/sources/cisco-cer-15-admin-troubleshoot

BibTeX

@misc{warmtransfer-cisco-cer-15-admin-troubleshoot,
  title  = {Cisco Emergency Responder Administration Guide, Release 15 and SUs - Troubleshoot Cisco Emergency Responder},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/cisco-cer-15-admin-troubleshoot},
  note   = {Cisco Systems, accessed 2026-10-01}
}