In Cisco Emergency Responder, if the route pattern for the caller's ERL fails, the default ERL's route pattern is used, so the call presents the default ERL's ELIN.

Checked 2026-10-01

Vendor
Cisco
Product
Cisco Emergency Responder
Subsystem
Troubleshooting
Deployment
on-premises
Region
us
Release range
Release 15 and SUs
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-cer-default-erl-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-cer-default-erl-fallback

BibTeX

@misc{warmtransfer-claim-e911-routing-failures-cer-default-erl-fallback,
  title  = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-cer-default-erl-fallback},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-cer-default-erl-fallback},
  note   = {Source note e911-routing-failures-cer-default-erl-fallback, checked 2026-10-01}
}

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