For Cisco Emergency Responder calls reaching the wrong PSAP, Cisco's checks include the ELIN assigned to the ERL, calling-party transformations that alter the ELIN, the ELIN route pattern's gateway, and the provider's ALI record for the ELIN.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Cisco Emergency Responder
- Subsystem
- Troubleshooting
- Deployment
- on-premises
- Region
- us
- Release range
- Release 15 and SUs
- Checked
- 2026-10-01
Sources
- Cisco Emergency Responder Administration Guide, Release 15 and SUs - Troubleshoot Cisco Emergency Responder — Cisco Systems · tier 2 current vendor documentation · Troubleshoot Cisco Emergency Responder > emergency calls not routed to the correct PSAP
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-cer-wrong-psap-checks. WarmTransfer. https://warmtransfer.net/knowledge/claims/e911-routing-failures-cer-wrong-psap-checks
BibTeX
@misc{warmtransfer-claim-e911-routing-failures-cer-wrong-psap-checks,
title = {Troubleshooting 911 calls that route with the wrong location: source note e911-routing-failures-cer-wrong-psap-checks},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/e911-routing-failures-cer-wrong-psap-checks},
note = {Source note e911-routing-failures-cer-wrong-psap-checks, checked 2026-10-01}
}