AMAZON.QinConnectIntent

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/lexv2/latest/dg/built-in-intent-qinconnect.html

Published

2026-10-01

Updated

unknown

Accessed

2026-10-01

HTTP status

200

License

AWS documentation; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• AMAZON.QinConnectIntent cannot share a bot locale with intents that have no specific utterances such as AMAZON.QnAIntent or AMAZON.BedrockAgentIntent. in context
• If the Lex V2 bot uses its service-linked role, Lex adds the AI agents session and assistant permissions automatically; a bot using a custom IAM role needs them added manually, plus KMS permissions when a customer managed key is used. in context
• AMAZON.QinConnectIntent is activated when an utterance is not classified into any other intent in the bot, but not for missed utterances while a slot value is being elicited. in context
• A bot locale can hold at most one AMAZON.QinConnectIntent, and the AI agents domain it uses must be in the same AWS Region as the Lex V2 bot. in context
• The Lex V2 AMAZON.QinConnectIntent page says that if a language other than U.S. English is selected, the SELF_SERVICE_PRE_PROCESSING and SELF_SERVICE_ANSWER_GENERATION prompts must be customised to respond in that language. disputed in context
• When a bot with AMAZON.QinConnectIntent runs on an Amazon Connect contact, the AI agents session ARN must be created and passed from the instance, which the Lex page says a flow does with the Amazon Q in Connect (Connect assistant) step. in context
• AMAZON.QinConnectIntent returns session attributes including x-amz-lex:q-in-connect:conversation-status (CLOSED, READY or PROCESSING) and a status reason of SUCCESS, FAILED or REJECTED, where REJECTED recommends handling outside the bot. in context

Cite this source record

APA

WarmTransfer. (2026, October 1). AMAZON.QinConnectIntent. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-lexv2-built-in-intent-qinconnect

BibTeX

@misc{warmtransfer-aws-lexv2-built-in-intent-qinconnect,
  title  = {AMAZON.QinConnectIntent},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-lexv2-built-in-intent-qinconnect},
  note   = {Amazon Web Services, accessed 2026-10-01}
}