When a bot with AMAZON.QinConnectIntent runs on an Amazon Connect contact, the AI agents session ARN must be created and passed from the instance, which the Lex page says a flow does with the Amazon Q in Connect (Connect assistant) step.
Checked 2026-10-01
- Vendor
- Amazon Web Services
- Product
- Amazon Lex
- Subsystem
- built-in intents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- AMAZON.QinConnectIntent — Amazon Web Services · tier 2 current vendor documentation · Limitations, second bullet; Note after session attributes
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-lex-session-from-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-lex-session-from-flow
BibTeX
@misc{warmtransfer-claim-amazon-connect-q-setup-lex-session-from-flow,
title = {Setting up Amazon Q in Connect for agent assist and self-service: source note amazon-connect-q-setup-lex-session-from-flow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-q-setup-lex-session-from-flow},
note = {Source note amazon-connect-q-setup-lex-session-from-flow, checked 2026-10-01}
}