HIPAA Eligible Services Reference

Publisher

Amazon Web Services

URL

https://aws.amazon.com/compliance/hipaa-eligible-services-reference/

Published

2026-09-03

Updated

unknown

Accessed

2026-09-24

HTTP status

200

License

AWS site terms; all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• AWS requires covered entities and business associates to enter an AWS business associate agreement before using HIPAA eligible services with PHI. in context
• Amazon Bedrock appears on the AWS HIPAA Eligible Services Reference. in context
• Amazon Connect appears on the AWS HIPAA Eligible Services Reference. in context
• Amazon Transcribe (including HealthScribe) appears on the AWS HIPAA Eligible Services Reference. in context
• AWS requires customers to enter into an AWS business associate agreement before using HIPAA Eligible Services, including Amazon Connect, with Protected Health Information. in context
• AWS lists Amazon Connect as a HIPAA Eligible Service, and lists Amazon Connect Health separately with the Healthcare and Life Sciences Addendum applying. in context
• HIPAA eligibility of a CCaaS service does not make a deployment compliant: AWS states that customers remain responsible for their own HIPAA compliance, so an RFP should score the vendor's BAA terms and the buyer's configuration duties separately. inferred in context

Cite this source record

APA

WarmTransfer. (2026, September 3). HIPAA Eligible Services Reference. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-hipaa-eligible-services

BibTeX

@misc{warmtransfer-aws-hipaa-eligible-services,
  title  = {HIPAA Eligible Services Reference},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-hipaa-eligible-services},
  note   = {Amazon Web Services, accessed 2026-09-24}
}