Source note · HIPAA for contact centers and UC
AWS requires covered entities and business associates to enter an AWS business associate agreement before using HIPAA eligible services with PHI.
Checked 2026-10-01
you agree not to use these HIPAA Eligible Services for any purpose or in any manner involving Protected Health Information (as defined by HIPAA) without first entering into an AWS business associate agreement.
- Vendor
- AWS
- Product
- not restricted
- Subsystem
- business associate agreements
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- HIPAA Eligible Services Reference — Amazon Web Services · tier 2 current vendor documentation · page preamble above the eligible-services list
Cite this note
APA
WarmTransfer. (2026, October 1). HIPAA for contact centers and UC: source note hipaa-contact-center-aws-baa-before-phi. WarmTransfer. https://warmtransfer.net/knowledge/claims/hipaa-contact-center-aws-baa-before-phi
BibTeX
@misc{warmtransfer-claim-hipaa-contact-center-aws-baa-before-phi,
title = {HIPAA for contact centers and UC: source note hipaa-contact-center-aws-baa-before-phi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/hipaa-contact-center-aws-baa-before-phi},
note = {Source note hipaa-contact-center-aws-baa-before-phi, checked 2026-10-01}
}