Source note · UCaaS and CCaaS procurement and RFP evaluation
AWS requires customers to enter into an AWS business associate agreement before using HIPAA Eligible Services, including Amazon Connect, with Protected Health Information.
Checked 2026-09-24
you agree not to use these HIPAA Eligible Services for any purpose or in any manner involving Protected Health Information (as defined by HIPAA) without first entering into an AWS business associate agreement
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- compliance
- Deployment
- multi-tenant
- Region
- us
- Release range
- list updated 2026-09-03
- Checked
- 2026-09-24
Sources
- HIPAA Eligible Services Reference — Amazon Web Services · tier 2 current vendor documentation · introductory paragraph of HIPAA Eligible Services Reference
Cite this note
APA
WarmTransfer. (2026, September 24). UCaaS and CCaaS procurement and RFP evaluation: source note ucaas-ccaas-procurement-aws-baa-before-phi. WarmTransfer. https://warmtransfer.net/knowledge/claims/ucaas-ccaas-procurement-aws-baa-before-phi
BibTeX
@misc{warmtransfer-claim-ucaas-ccaas-procurement-aws-baa-before-phi,
title = {UCaaS and CCaaS procurement and RFP evaluation: source note ucaas-ccaas-procurement-aws-baa-before-phi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/ucaas-ccaas-procurement-aws-baa-before-phi},
note = {Source note ucaas-ccaas-procurement-aws-baa-before-phi, checked 2026-09-24}
}