Configure third-party speech-to-text (STT) providers

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/configure-third-party-stt.html

Published

unknown

Updated

unknown

Accessed

2026-09-25

HTTP status

200

License

AWS Site Terms; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

• Switching a bot locale to a third-party STT provider requires no changes to flows or Lambda functions; Connect routes the audio to the chosen provider and bot metrics continue to work. in context
• A third-party speech-to-text provider for a Connect bot locale is configured with a provider model ID and an AWS Secrets Manager secret holding the API key; the secret must be in the same Region as the Connect instance and the locale must be rebuilt before the setting takes effect. in context

Cite this source record

APA

WarmTransfer. (2026, September 25). Configure third-party speech-to-text (STT) providers. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-third-party-stt

BibTeX

@misc{warmtransfer-aws-connect-third-party-stt,
  title  = {Configure third-party speech-to-text (STT) providers},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-third-party-stt},
  note   = {Amazon Web Services, accessed 2026-09-25}
}