Source note · Amazon Lex bots in Amazon Connect
Switching a bot locale to a third-party STT provider requires no changes to flows or Lambda functions; Connect routes the audio to the chosen provider and bot metrics continue to work.
Checked 2026-09-25
- Vendor
- AWS
- Product
- Amazon Connect (Connect Customer) conversational AI bots
- Subsystem
- speech recognition
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure third-party speech-to-text (STT) providers — Amazon Web Services · tier 2 current vendor documentation · section 'Runtime behavior (STT)'
Cite this note
APA
WarmTransfer. (2026, September 25). Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-3p-stt-no-flow-change. WarmTransfer. https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-3p-stt-no-flow-change
BibTeX
@misc{warmtransfer-claim-amazon-connect-lex-bots-3p-stt-no-flow-change,
title = {Amazon Lex bots in Amazon Connect: source note amazon-connect-lex-bots-3p-stt-no-flow-change},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/amazon-connect-lex-bots-3p-stt-no-flow-change},
note = {Source note amazon-connect-lex-bots-3p-stt-no-flow-change, checked 2026-09-25}
}