Get and store an agent's validated physical address in your Connect Customer instance

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/connect-workflow-e911.html

Published

unknown

Updated

unknown

Accessed

2026-10-02

HTTP status

200

License

AWS documentation; verify; no-redistribution; short excerpts and locators only

Source notes citing this source

• AWS recommends storing an agent's usual address at setup and prompting the agent to update it at the start of each shift so the most recently validated address goes with an emergency call. in context
• Amazon Connect E911 stores the validated agent address in Customer Profiles using CreateProfile the first time and UpdateProfile afterwards. in context
• Amazon Connect E911 setup validates the agent's physical address with the Amazon Chime SDK ValidateE911Address API. in context

Cite this source record

APA

WarmTransfer. (2026, October 2). Get and store an agent's validated physical address in your Connect Customer instance. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-get-store-agent-address-e911

BibTeX

@misc{warmtransfer-aws-connect-get-store-agent-address-e911,
  title  = {Get and store an agent's validated physical address in your Connect Customer instance},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-get-store-agent-address-e911},
  note   = {Amazon Web Services, accessed 2026-10-02}
}