Source note · Emergency calling from contact center agent desktops
Amazon Connect E911 stores the validated agent address in Customer Profiles using CreateProfile the first time and UpdateProfile afterwards.
Checked 2026-10-02
- Vendor
- Amazon Web Services
- Product
- Amazon Connect
- Subsystem
- E911 location
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Get and store an agent's validated physical address in your Connect Customer instance — Amazon Web Services · tier 2 current vendor documentation · Step 3 and its Note
Cite this note
APA
WarmTransfer. (2026, October 2). Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-store-profiles. WarmTransfer. https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-store-profiles
BibTeX
@misc{warmtransfer-claim-contact-center-agent-emergency-calling-connect-store-profiles,
title = {Emergency calling from contact center agent desktops: source note contact-center-agent-emergency-calling-connect-store-profiles},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/contact-center-agent-emergency-calling-connect-store-profiles},
note = {Source note contact-center-agent-emergency-calling-connect-store-profiles, checked 2026-10-02}
}