Download and review Connect Customer Contact Control Panel (CCP) logs

Publisher

Amazon Web Services

URL

https://docs.aws.amazon.com/connect/latest/adminguide/download-ccp-logs.html

Published

unknown

Updated

unknown

Accessed

2026-09-30

HTTP status

200

License

AWS documentation; copyright Amazon Web Services; no-redistribution; short excerpts and locators only

Source notes citing this source

• AWS states that CCP logs do not persist through browser refreshes; they are downloaded from the CCP through Settings, Download logs, as agent-log.txt. in context

Cite this source record

APA

WarmTransfer. (2026, September 30). Download and review Connect Customer Contact Control Panel (CCP) logs. WarmTransfer. https://warmtransfer.net/knowledge/sources/aws-connect-download-ccp-logs

BibTeX

@misc{warmtransfer-aws-connect-download-ccp-logs,
  title  = {Download and review Connect Customer Contact Control Panel (CCP) logs},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/sources/aws-connect-download-ccp-logs},
  note   = {Amazon Web Services, accessed 2026-09-30}
}