Feature Configuration Guide for Cisco Unified Communications Manager Release 11.0(1), complete book, Internet Archive capture

Publisher

Cisco Systems, Inc., served by the Internet Archive

URL

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_0_1/featureConfig/cucm_b_feature-configuration-guide-1101.pdf

Published

2020-01-01

Updated

unknown

Accessed

2026-09-15

HTTP status

200

License

Cisco proprietary documentation, all rights reserved; no-redistribution; short excerpts and locators only

Source notes citing this source

• For blind transfers initiated over SCCP, Unified CM provides call progress indication to the transferred user in the form of ring-back. in context
• When the block is in force and a user attempts a transfer over an external gateway or trunk, a message is displayed on the user's phone saying the call cannot be transferred. in context
• Consult transfer and blind transfer require no separate configuration on Unified CM: the same Transfer control produces both and the difference is only whether the transferring party presses it the second time before or after the target answers. in context
• Direct Transfer joins two already established calls into one and drops the initiator, and it neither initiates a consultation call nor puts the active call on hold. in context
• A call transferred to a hunt pilot while an announcement is in progress is redirected only after the announcement completes. in context
• For an incoming call only the gateway and trunk call classification settings are used to classify it as internal or external, and route pattern classification settings do not apply. in context
• Logical partitioning does not apply to a transfer when both the transferred and the destination devices are VoIP phones, nor when geolocation or a geolocation filter is not associated with a device. in context
• The external transfer restriction is defined over four named roles: the originating end is the device that gets transferred, the terminating end is the device that receives the transferred call, and each is considered internal or external by its network location. field report in context
• The precedence upgrade a transfer performs does not work over a trunk device such as an intercluster trunk or a PRI trunk. in context
• The Transfer On-Hook Enabled service parameter determines whether going on hook after initiating a transfer completes it, and it applies to consult and blind transfers alike. in context
• Unified CM upgrades the precedence level of a call leg involved in a transfer when the two segments have different precedence, so a transfer can raise the priority of the remaining party's call. in context

Cite this source record

APA

WarmTransfer. (2020, January 1). Feature Configuration Guide for Cisco Unified Communications Manager Release 11.0(1), complete book, Internet Archive capture. WarmTransfer. https://warmtransfer.net/knowledge/sources/archive-cucm-feature-config-guide-1101-book

BibTeX

@misc{warmtransfer-archive-cucm-feature-config-guide-1101-book,
  title  = {Feature Configuration Guide for Cisco Unified Communications Manager Release 11.0(1), complete book, Internet Archive capture},
  author = {{WarmTransfer}},
  year   = {2020},
  url    = {https://warmtransfer.net/knowledge/sources/archive-cucm-feature-config-guide-1101-book},
  note   = {Cisco Systems, Inc., served by the Internet Archive, accessed 2026-09-15}
}