Direct Transfer joins two already established calls into one and drops the initiator, and it neither initiates a consultation call nor puts the active call on hold.
Checked 2026-09-15
Direct Transfer does not initiate a consultation call and does not put the active call on hold.
- Vendor
- Cisco
- Product
- Cisco Unified Communications Manager
- Subsystem
- Call transfer service parameters
- Deployment
- on-premises
- Region
- not restricted
- Release range
- Release 11.0(1)
- Checked
- 2026-09-15
Sources
- Feature Configuration Guide for Cisco Unified Communications Manager Release 11.0(1), complete book, Internet Archive capture — Cisco Systems, Inc., served by the Internet Archive · tier 2 current vendor documentation · Feature Configuration Guide 11.0(1), Call Transfer Overview, pages 495 to 496
Cite this note
APA
WarmTransfer. (2026, September 15). Unified CM service parameters that change transfer behaviour: source note cucmsp-direct-transfer-joins-two-existing-calls. WarmTransfer. https://warmtransfer.net/knowledge/claims/cucmsp-direct-transfer-joins-two-existing-calls
BibTeX
@misc{warmtransfer-claim-cucmsp-direct-transfer-joins-two-existing-calls,
title = {Unified CM service parameters that change transfer behaviour: source note cucmsp-direct-transfer-joins-two-existing-calls},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/cucmsp-direct-transfer-joins-two-existing-calls},
note = {Source note cucmsp-direct-transfer-joins-two-existing-calls, checked 2026-09-15}
}