For a BYOC ELIN the customer's carrier must update the number's public address of record to match the emergency address configured in Zoom, whereas for a Zoom native ELIN Zoom updates the public address record itself within about a week.

Checked 2026-09-30

Vendor
Zoom
Product
Zoom Phone
Subsystem
ERL/ELIN
Deployment
multi-tenant, byoc
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-elin-byoc-record. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-elin-byoc-record

BibTeX

@misc{warmtransfer-claim-zoom-phone-emergency-calling-setup-elin-byoc-record,
  title  = {Setting up Zoom Phone emergency calling: source note zoom-phone-emergency-calling-setup-elin-byoc-record},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-phone-emergency-calling-setup-elin-byoc-record},
  note   = {Source note zoom-phone-emergency-calling-setup-elin-byoc-record, checked 2026-09-30}
}

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