The Route To widget's route-to-another-flow option is available only in voice, in-app chat and web chat flows.

Checked 2026-09-24

Vendor
Zoom
Product
Zoom Contact Center
Subsystem
flow widgets
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Zoom Contact Center flows and reporting: source note zoom-contact-center-route-to-flow-channels. WarmTransfer. https://warmtransfer.net/knowledge/claims/zoom-contact-center-route-to-flow-channels

BibTeX

@misc{warmtransfer-claim-zoom-contact-center-route-to-flow-channels,
  title  = {Zoom Contact Center flows and reporting: source note zoom-contact-center-route-to-flow-channels},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/zoom-contact-center-route-to-flow-channels},
  note   = {Source note zoom-contact-center-route-to-flow-channels, checked 2026-09-24}
}

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