The recording schedule field that enables pause and resume takes a duration in seconds and publishes no minimum, no maximum and no default.

Checked 2026-09-05

If you turn on Enable Pause/Resume , enter the number of seconds for which the recording is paused.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
call recording
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Agent and supervisor recording controls in Webex Contact Center: source note wxrec-pause-duration-bounds-unpublished. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrec-pause-duration-bounds-unpublished

BibTeX

@misc{warmtransfer-claim-wxrec-pause-duration-bounds-unpublished,
  title  = {Agent and supervisor recording controls in Webex Contact Center: source note wxrec-pause-duration-bounds-unpublished},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxrec-pause-duration-bounds-unpublished},
  note   = {Source note wxrec-pause-duration-bounds-unpublished, checked 2026-09-05}
}

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