The recording schedule field that enables pause and resume takes a duration in seconds and publishes no minimum, no maximum and no default.
fact · verified 2026-09-05
If you turn on Enable Pause/Resume , enter the number of seconds for which the recording is paused.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a call recording schedule, step 7, Recording details table, Enable Pause/Resume row
Cite this claim
APA
WarmTransfer. (2026, September 5). Agent and supervisor recording controls in Webex Contact Center: claim wxrec-pause-duration-bounds-unpublished. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrec-pause-duration-bounds-unpublished
BibTeX
@misc{warmtransfer-claim-wxrec-pause-duration-bounds-unpublished,
title = {Agent and supervisor recording controls in Webex Contact Center: claim wxrec-pause-duration-bounds-unpublished},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrec-pause-duration-bounds-unpublished},
note = {Claim wxrec-pause-duration-bounds-unpublished, verified 2026-09-05}
}