No source in the corpus defines what organization level means for a Webex Contact Center recording setting, and no source names the setting that decides whether recording continues through the reserved state of a blind transfer.
fact · verified 2026-09-05
Depending on the settings configured at each organization level, call recording can either continue or stop at this point.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- call recording
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Manage call recording schedules — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Note block preceding Create a call recording schedule; searched across the Flow Designer, recording schedules and agent states articles
Cite this claim
APA
WarmTransfer. (2026, September 5). Agent and supervisor recording controls in Webex Contact Center: claim wxrec-organization-level-undefined. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxrec-organization-level-undefined
BibTeX
@misc{warmtransfer-claim-wxrec-organization-level-undefined,
title = {Agent and supervisor recording controls in Webex Contact Center: claim wxrec-organization-level-undefined},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxrec-organization-level-undefined},
note = {Claim wxrec-organization-level-undefined, verified 2026-09-05}
}