Source note · What a Webex Contact Center user profile grants
Recording appears in the access article only as an object of playback: a Supervisor Desktop view permission grants play and transcripts without download, and a Control Hub view permission grants play and download without transcripts.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- user profiles
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Manage access in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Manage access, recording permissions
Cite this note
APA
WarmTransfer. (2026, September 5). What a Webex Contact Center user profile grants: source note wxprof-recording-appears-only-as-playback. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxprof-recording-appears-only-as-playback
BibTeX
@misc{warmtransfer-claim-wxprof-recording-appears-only-as-playback,
title = {What a Webex Contact Center user profile grants: source note wxprof-recording-appears-only-as-playback},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxprof-recording-appears-only-as-playback},
note = {Source note wxprof-recording-appears-only-as-playback, checked 2026-09-05}
}