Where no ELIN is available or ELIN use is not permitted for the caller, Webex Calling falls back to the configured Emergency Callback Number; a callback to an expired ELIN is routed to the location's assigned ECBN and is rejected with a User Not Found message if no ECBN is assigned, and internal calls or redirections to an ELIN are rejected with the same message because ELINs are reserved for external emergency callbacks only.

Checked 2026-09-16

Vendor
Cisco
Product
Webex Calling
Subsystem
ELIN
Deployment
not restricted
Region
not restricted
Release range
not restricted
Checked
2026-09-16

Sources

Cite this note

APA

WarmTransfer. (2026, September 16). Webex Calling enhanced emergency calling: source note wxelin-fallback-order-and-two-rejections. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxelin-fallback-order-and-two-rejections

BibTeX

@misc{warmtransfer-claim-wxelin-fallback-order-and-two-rejections,
  title  = {Webex Calling enhanced emergency calling: source note wxelin-fallback-order-and-two-rejections},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxelin-fallback-order-and-two-rejections},
  note   = {Source note wxelin-fallback-order-and-two-rejections, checked 2026-09-16}
}

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