Source note · Webex Contact Center resiliency and failover
All Webex Contact Center services and infrastructure components are deployed across three AWS availability zones.
Checked 2026-10-02
All Webex CC services, and infrastructure components are always deployed across three AWS availability zones.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- platform infrastructure
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Reliability and Availability'
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-three-az-deployment. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-three-az-deployment
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-three-az-deployment,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-three-az-deployment},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-three-az-deployment},
note = {Source note wxcc-resiliency-architecture-three-az-deployment, checked 2026-10-02}
}