The Lost Connection Recovery Timeout is set in Control Hub under Services > Contact Center > Tenant Settings > Desktop, in the System Settings section, in seconds.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lcr-timeout-location. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lcr-timeout-location

BibTeX

@misc{warmtransfer-claim-wxcc-resiliency-architecture-lcr-timeout-location,
  title  = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lcr-timeout-location},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lcr-timeout-location},
  note   = {Source note wxcc-resiliency-architecture-lcr-timeout-location, checked 2026-10-02}
}

Read in context