Source note · Webex Contact Center resiliency and failover
An agent is signed out of Agent Desktop if a network outage lasts longer than the Lost Connection Recovery Timeout.
Checked 2026-10-02
an agent gets signed out of the Agent Desktop if a network outage lasts longer than the timeout duration
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Desktop settings for Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section 'Manage system settings', Lost Connection Recovery Timeout
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lcr-signout. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lcr-signout
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-lcr-signout,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-lcr-signout},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-lcr-signout},
note = {Source note wxcc-resiliency-architecture-lcr-signout, checked 2026-10-02}
}