Source note · Webex Contact Center resiliency and failover
Cisco's business continuity section describes the three availability zones within an AWS region as separate physical locations with independent utilities.
Checked 2026-10-02
Each availability zone is a different physical location in the region, with independent utilities
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- business continuity and disaster recovery
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Webex Contact Center Architecture — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Business Continuity and Disaster Recovery'
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-bcdr-az-independent. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-bcdr-az-independent
BibTeX
@misc{warmtransfer-claim-wxcc-resiliency-architecture-bcdr-az-independent,
title = {Webex Contact Center resiliency and failover: source note wxcc-resiliency-architecture-bcdr-az-independent},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-resiliency-architecture-bcdr-az-independent},
note = {Source note wxcc-resiliency-architecture-bcdr-az-independent, checked 2026-10-02}
}