Source note · Setting up agent outdial in Webex Contact Center
Phone numbers are associated with inbound entry points under Services > Contact Center > Customer Experience > Channels by creating an inbound telephony channel and selecting its numbers and location.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Set up voice channels > inbound entry point configuration
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-ep-number-mapping. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-ep-number-mapping
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-ep-number-mapping,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-ep-number-mapping},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-ep-number-mapping},
note = {Source note wxcc-outdial-setup-ep-number-mapping, checked 2026-09-30}
}