Source note · Setting up agent outdial in Webex Contact Center
Dial plans are created under Services > Contact Center > Desktop Experience > Dial Plans with Create Dial Plan, and each dial plan requires a name and a regular expression describing valid numbers the agent enters.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- dial-plans
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- unknown
- Checked
- 2026-09-30
Sources
- Manage dial plans — Cisco Webex Help Center · tier 2 current vendor documentation · Manage dial plans > Create a dial plan (search index text)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dialplan-nav-regex. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dialplan-nav-regex
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-dialplan-nav-regex,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dialplan-nav-regex},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dialplan-nav-regex},
note = {Source note wxcc-outdial-setup-dialplan-nav-regex, checked 2026-09-30}
}