A contact center dial plan defines validation criteria for the dial number an agent uses to sign in to the Agent Desktop and for the numbers an agent dials for outdial.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
dial-plans
Deployment
multi-tenant
Region
not restricted
Release range
unknown
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dialplan-definition. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dialplan-definition

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-setup-dialplan-definition,
  title  = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-dialplan-definition},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-dialplan-definition},
  note   = {Source note wxcc-outdial-setup-dialplan-definition, checked 2026-09-30}
}

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