Source note · Setting up agent outdial in Webex Contact Center
The organization-wide default outdial ANI is used unless a default ANI is configured within an outdial ANI list linked to the agent's desktop profile, which overrides it for those agents.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice-settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice settings for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Set up voice settings > Default Outdial ANI > note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-default-ani-override. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-default-ani-override
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-default-ani-override,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-default-ani-override},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-default-ani-override},
note = {Source note wxcc-outdial-setup-default-ani-override, checked 2026-09-30}
}