Source note · Setting up agent outdial in Webex Contact Center
To make an outdial ANI list available to an agent, the administrator adds the list to a desktop profile and assigns that profile to the agent.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- outdial-ani
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage Outdial ANI — Cisco Webex Help Center · tier 2 current vendor documentation · Manage Outdial ANI > introduction
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-ani-via-desktop-profile. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-ani-via-desktop-profile
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-setup-ani-via-desktop-profile,
title = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-ani-via-desktop-profile},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-ani-via-desktop-profile},
note = {Source note wxcc-outdial-setup-ani-via-desktop-profile, checked 2026-09-30}
}