An agent can choose a caller ID from the Select Outdial ANI drop-down on the desktop; otherwise the default ANI is used.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent-desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-agent-select-ani. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-agent-select-ani

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-setup-agent-select-ani,
  title  = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-agent-select-ani},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-agent-select-ani},
  note   = {Source note wxcc-outdial-setup-agent-select-ani, checked 2026-09-30}
}

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