An agent can obtain the number for an outdial call from the address book, by entering it on the dial pad, or by selecting a person from the organization directory.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
agent-desktop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-agent-number-sources. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-agent-number-sources

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-setup-agent-number-sources,
  title  = {Setting up agent outdial in Webex Contact Center: source note wxcc-outdial-setup-agent-number-sources},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-setup-agent-number-sources},
  note   = {Source note wxcc-outdial-setup-agent-number-sources, checked 2026-09-30}
}

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