An Email asset registered with Webex Contact Center should not be deleted because a deleted asset cannot be restored, and its service mapping cannot be changed after registration.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Connect
Subsystem
email-channel
Deployment
multi-tenant
Region
not restricted
Release range
undated page; read 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-email-no-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-email-no-delete

BibTeX

@misc{warmtransfer-claim-wxcc-digital-channel-troubleshooting-email-no-delete,
  title  = {Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-email-no-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-email-no-delete},
  note   = {Source note wxcc-digital-channel-troubleshooting-email-no-delete, checked 2026-10-02}
}

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