Each time the refresh token is used to obtain a new access token, its own expiry timer resets, so a regularly refreshed integration does not need the user to reauthorize.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
OAuth authentication
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-refresh-resets-expiry. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-refresh-resets-expiry

BibTeX

@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-refresh-resets-expiry,
  title  = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-refresh-resets-expiry},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-refresh-resets-expiry},
  note   = {Source note wxcc-api-errors-troubleshooting-refresh-resets-expiry, checked 2026-10-02}
}

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