Webex Contact Center agent webhooks fire on Agent Login, Agent Logout and Agent State Change.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
subscriptions and webhooks
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-agent-webhook-events. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-agent-webhook-events

BibTeX

@misc{warmtransfer-claim-wxcc-api-errors-troubleshooting-agent-webhook-events,
  title  = {Troubleshooting Webex Contact Center API errors: source note wxcc-api-errors-troubleshooting-agent-webhook-events},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-errors-troubleshooting-agent-webhook-events},
  note   = {Source note wxcc-api-errors-troubleshooting-agent-webhook-events, checked 2026-10-02}
}

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