CSRs and CARs hold task (contact) data, while ASRs and AARs hold agent data.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- reporting data model
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- webex-contact-center-api-samples / reporting-samples / graphql-sample — WebexSamples (Cisco Systems) · tier 3 vendor-maintained repositories · README, record type description (taskDetails and agentSession queries)
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-task-agent-split. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-task-agent-split
BibTeX
@misc{warmtransfer-claim-wxcc-analyzer-custom-report-setup-task-agent-split,
title = {Building a custom Analyzer report in Webex Contact Center: source note wxcc-analyzer-custom-report-setup-task-agent-split},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-analyzer-custom-report-setup-task-agent-split},
note = {Source note wxcc-analyzer-custom-report-setup-task-agent-split, checked 2026-09-30}
}