Webex migrated Contact Center audit logs from the Management Portal to Control Hub, backfilling 1 year of historical data, with older Management Portal data reachable until 31 March 2026 and unavailable from 1 April 2026.

fact · verified 2026-09-05

You'll have until March 31st, 2026 to download any historical data from the Management Portal that dates back further than one year.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Control Hub activity log
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). What the Control Hub administrator activity log records: claim wxaudit-migrated-from-management-portal. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxaudit-migrated-from-management-portal

BibTeX

@misc{warmtransfer-claim-wxaudit-migrated-from-management-portal,
  title  = {What the Control Hub administrator activity log records: claim wxaudit-migrated-from-management-portal},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxaudit-migrated-from-management-portal},
  note   = {Claim wxaudit-migrated-from-management-portal, verified 2026-09-05}
}

Read this claim in context