A compliance message and an agent personal greeting are included in call recordings and a whisper announcement is not.

fact · verified 2026-09-15

Compliance message is included in call recordings
Vendor
Cisco
Product
Webex Contact Center
Subsystem
announcements
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). What each pre-recorded announcement leaves behind: claim wxann-compliance-and-greeting-are-recorded. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxann-compliance-and-greeting-are-recorded

BibTeX

@misc{warmtransfer-claim-wxann-compliance-and-greeting-are-recorded,
  title  = {What each pre-recorded announcement leaves behind: claim wxann-compliance-and-greeting-are-recorded},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxann-compliance-and-greeting-are-recorded},
  note   = {Claim wxann-compliance-and-greeting-are-recorded, verified 2026-09-15}
}

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