An uploaded announcement must be a mono file at an 8 kilohertz sample rate with 8-bit u-law encoding.

fact · verified 2026-09-15

Vendor
Cisco
Product
Webex Contact Center
Subsystem
announcements
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-15
Status
fact
Confidence
0.90
Verified
2026-09-15

Sources

Cite this claim

APA

WarmTransfer. (2026, September 15). What each pre-recorded announcement leaves behind: claim wxann-audio-format-is-fixed. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxann-audio-format-is-fixed

BibTeX

@misc{warmtransfer-claim-wxann-audio-format-is-fixed,
  title  = {What each pre-recorded announcement leaves behind: claim wxann-audio-format-is-fixed},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxann-audio-format-is-fixed},
  note   = {Claim wxann-audio-format-is-fixed, verified 2026-09-15}
}

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